Patient Services

Forms &
Downloads Medical
Records Office Visit
Policies Insurance & Billing Mammography
& Lab Services Prescription
Refills

Patient Forms & Downloads

View and download our financial policies, our on-call calendar, patient forms, and more.

Insurance & Financial

Insurance PlansParticipating and Non-Participating
Financial Agreement
Maternity Financial Agreement
Maternity Self-Pay
Medicare Private Contract

General

Obstetrics

Medical Records Requests

Medical record procedures are regulated by the HIPAA Notice of Privacy Practices. Your records are completely confidential. Due to HIPAA regulations, your medical information can be released only after your written authorization is received.

Print the preferred PDF form and return it to us.

For questions or concerns, please contact our medical records department at (248) 647-9860 ext 237.

Medical Records

Medical Records Request (PDF)Use this form to have an outside physician or facility send your records to Generations.
Medical Records Release (PDF)Use this form to have Generations send your records to an outside physician or facility.

Choose from the following options to return the forms:

Mail
Generations OB-GYN
Attention: MEDICAL RECORDS
39533 Woodward Ave, Suite 140
Bloomfield Hills, MI 48304

Fax
(248) 633-2110

Email
records@securemyobgyn.biz

Online
Submit the form below.

Office Visit Policies

To schedule an appointment, please call (248) 647-9860, prompt 3.

We know that some issues can’t wait. Generations OB-GYN offers same-day appointments whenever possible, especially for urgent or time-sensitive concerns. If you need to be seen quickly, please call our office, and we’ll do our best to accommodate you.

Mutual Respect of Time

We strive to provide excellent medical care to our patients and to stay on schedule; however, emergencies do arise.
We ask that you arrive 15 minutes before your scheduled appointment time and complete your pre-registration paperwork ahead of time. This allows the provider and patient service staff to best prepare for your visit.
If you need to cancel or reschedule your appointment, please call the office as soon as possible.

Cancellations

Appointments not cancelled with at least a 24-hour notice will result in a $50 patient charge. Additionally, all hospital and in-office surgical appointments not properly cancelled are charged $250. Thank you for your understanding.

New Patients

When you schedule your first appointment, you will receive a set of new patient forms via email. Please pre-register before your appointment to save both patient and provider time.

To ensure the best quality of care, it is very important to have previous medical or prenatal records sent to our office prior to your scheduled appointment.

Telemedicine

For your convenience, we offer virtual Telemedicine appointments when appropriate. They can be used to offer a treatment plan (including prescriptions, if needed) or to evaluate the need for an in-person visit.

Telemedicine appointments will be billed to your insurance, similar to an office visit.

Insurance & Billing

We are committed to providing you with the highest caliber of care. As part of your relationship with Generations Ob/Gyn, it is important that you have a clear understanding of our financial policies, as well as your financial responsibilities.

It is your responsibility to know the limits and coverage of your particular health insurance policy. Our billing staff will do their best to assist you with insurance questions; however, if you have questions about your coverage, it is best to check with your specific insurance company.

Insurances Accepted

Please review this list of insurances we accept. For reference, our tax ID number is 38-2849141.

Insurance Plans

Copays/Deductibles

Your plan may require that you pay a co-payment, a deductible, or part of the bill (co-insurance). If you have any questions about your financial responsibility or benefits, please call the Customer Service number on your medical insurance card.

Co-payments are due at the time of your office visit.
Please bring your insurance card to each visit.

Payments

Financial statements are sent via email to the address we have on file in your patient chart. Payments are due upon receipt.

To make a credit card payment by phone, call (248) 647-9860, ext 356.

Make a Payment Online

Financial Policies

Before you make your appointment, please review the Generations OB-GYN Authorization and Financial Responsibility Agreement Policy. Obstetric patients should also review the Generations OB-GYN Maternity/Obstetric Financial Responsibility Agreement Policy. You will receive a pre-registration email that includes this information and requires your electronic signature.

View Our Financial Policies

Hospital and Laboratory Charges

Corewell Health bills insurance separately from our practice. For any questions regarding hospital charges, facility fees, or laboratory charges, please reach out to the hospital’s billing department directly by calling (833) 261-4563 or visit Corewell Health’s billing page.

Questions

For insurance and billing questions call (248) 647-9860 x245 or send email to admin@securemyobgn.biz.

View Our Financial Policies

Mammography & Blood Draw Lab Services

We partner with our affiliate Corewell Health Beaumont Hospital to provide you with convenient digital mammography services and on-site blood draw lab services.

It is your responsibility to contact your insurance company to confirm that these services are a covered benefit under your policy.

Mammography

Please use the search tool to find a location that works well for you. Hours vary by location, and an appointment is required.

Recommended locations that are near our office:

Birmingham: 35046 Woodward Ave, Lower Level, Birmingham, MI 48009
Royal Oak Hosptial Imaging Center: 3581 W. 13 Mild Road Floor 2, Royal Oak, MI 48073

Blood Draw Lab Services

We can quickly complete lab testing at the time of your visit, in a comfortable and familiar setting, without the need for an extra trip to the lab.
If you need to have your labs drawn on a different day than your visit, there are also several Corewell Health laboratories across metro Detroit. Hours vary by location.

Prescription Refill Requests

Contact our prescription line at (248) 647-9860, ext 303.
Please allow 48 hours for processing. Prescriptions will be sent to the preferred pharmacy on file with the office unless otherwise requested.
If this request is for a new or changed prescription, it must first be reviewed by your healthcare provider prior to approval. Please allow for additional processing time.
It is important to carry a list of your medications. You can print this medication/allergy inventory form, if it is helpful.